Terms of Service

These terms govern your use of runcontengine.ai and the Contengine application at app.runcontengine.ai (together, the “Service”), operated by Contengine Tech LLC (“Contengine,” “we,” “us”). By creating an account or using the Service you agree to them.

What the Service does

Contengine researches your brand, produces short-form video and captions for it, and, where you connect a publishing account and approve the output, schedules and posts that content to your own social accounts. It then uses the results to improve what it makes next.

Beta

The Service is in early access. Features may change, break, or be withdrawn, and output quality will vary. We may contact you about your usage so we can improve it.

Your account

You must be 18 or older and able to enter a contract. You are responsible for what happens under your account and for keeping your credentials secure. An account may include up to five seats; everyone you invite is bound by these terms.

Fees

• Subscription. Billed monthly: $49 per month for your first brand, and $20 per month for each additional brand. Billed annually: $348 per year ($29 per month) for your first brand, and $144 per year ($12 per month) for each additional brand, charged up front at the start of each yearly term. Adding a brand raises the fee; adding people to an existing brand does not.
• AI at cost. AI runs on our provider accounts and is billed on to you at exactly what it costs us, with no markup, invoiced weekly in arrears. You can see the per-brand breakdown in the app.
• Card on file. A valid payment method is required. You can set a weekly spending cap per brand; if a brand reaches its cap, or if payment fails, we pause generation for that brand rather than continuing to spend.
• Taxes. Fees exclude taxes, which we add where we are required to.

Fees are non-refundable except where required by law or where we decide otherwise. We will give you notice before changing prices.

Your content, and what we make for you

You keep ownership of everything you give us: your brand assets, your source material, your account data. You also own the content the Service produces for your brand, once your fees for it are paid. You grant us the licence we need to host, process, and publish that material in order to run the Service for you.

You confirm you have the rights to everything you upload or point us at, including trademarks, product imagery, music you supply, and any person appearing in your material.

Approval and publishing

By default nothing is published without your approval. If you turn on auto-approve, you accept that content will be published to your accounts without further review by you. Either way, you are responsible for what is published to your accounts and for its compliance with the rules of the platforms you post to and with advertising, disclosure, and consumer-protection law that applies to you.

AI output can be wrong. Review it. We screen for accuracy and hold back generative shots of your product for review, but we do not guarantee that every claim in generated content is accurate, and we are not responsible for content you approve.

Third-party platforms

Instagram, TikTok, YouTube, and Facebook are trademarks of their respective owners, and their appearance here indicates platforms the Service can post to, not endorsement. Your use of those platforms is governed by their terms. We do not control them and we are not responsible for their decisions, including rate limits, content removal, or suspension of your accounts.

Acceptable use

Do not use the Service to:

• publish content you do not have the rights to, or that infringes someone else’s rights;
• impersonate a person or organisation, or misrepresent what a product does;
• produce unlawful, deceptive, harassing, hateful, or sexually explicit material;
• break the terms of any platform you connect, or evade their spam and automation rules;
• probe, disrupt, or reverse-engineer the Service, or resell access to it.

Suspension and termination

You can cancel at any time; your subscription runs to the end of the period you have paid for, and outstanding at-cost AI charges remain payable. We may suspend or close an account for breach of these terms, non-payment, or where we must for legal or security reasons. We will give you notice where we reasonably can.

No warranties

The Service is provided “as is” and “as available,” without warranties of any kind. We do not promise any particular level of views, engagement, leads, or sales.

Limitation of liability

To the maximum extent permitted by law, Contengine Tech LLC will not be liable for indirect, incidental, special, or consequential damages, or for lost profits, revenue, data, or goodwill. Our total liability arising out of or relating to the Service is limited to the amount you paid us in the three months before the event giving rise to the claim.

Changes

We may update these terms; changes take effect when posted here, with the date above updated. If a change is material we will tell you before it takes effect. Continuing to use the Service after that means you accept the new terms.

Governing law

These terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules, and the courts located there have exclusive jurisdiction.

Contact

Contengine Tech LLC, hello@runcontengine.ai